MICHAEL JORDAN COLLISION

mcwhorter1388 2 months ago

Allison and Rachel are extremely professional and so nice! Excellent people to talk with and make sure you are comfortable and understand everything that’s going on. I would definitely recommend this team and location.

Sheniqua' Jones 4 months ago

I didn't have an appointment as I was sent from the main nissan service center. They accommodated me and corrected the issue. They also provided next steps if the issue persisted. I really appreciated their help today. Polite, professional, and effective

Sherron Young 5 months ago

I had such an amazing experience at this auto body repair shop! Rachel and Mike were absolutely exceptional from start to finish. They were professional, knowledgeable, patient, and genuinely cared about making sure I understood the repair process. Customer service like this is hard to find these days. They made what could have been a stressful situation feel smooth and manageable. My vehicle looks incredible, and the communication throughout the process was top tier. You can truly tell they take pride in their work and value their customers. Huge thank you to Rachel and Mike for going above and beyond. I highly recommend this shop to anyone looking for honest, quality service!

Kali Redner Edited 2 years ago

UPDATE! STILL DONT GO HERE! They returned my vehicle with engine over heating , they added coolant to it and told me it was good to drive. My jeep is now not able to be driven, and my coolant tank is sludge! They also alerted my insurance team lead of a fault code that would drain my battery which left me stranded as a woman, and they failed to tell me this or include it in their report to me, I was stranded in a dark parking lot 30 minutes from my Home! They installed the wrong parts on my vehicle and left my front bumper still hanging off. If I could give 0 stars I would, DO NOT GO HERE. This whole experience has been incredibly stressful working with this collision center. Front bumper piece is not secured, missing my interior door handle piece with a light.. for some odd reason on an exterior collision, and my felt covers for my struts are missing. Working with this center has been a full time job, they did not complete my car when promised, in fact they tried to turn it back to me with stability hazard light on and alignment off, when I turned around and showed Rodney, the estimator, that hazard lights were still on and the jeeps wheel was pointing in the opposite direction,

Da Ha 2 years ago

Rodney was great with customer service but the person who washes the cars after needs to be a lot more careful about how close they are putting the pressure washer wand. These wheels were immaculate before I dropped off the car and have been pressure washed many times before but the person who cleaned my car ruined the wrap on the wheels. Every single wheel was damaged. Be extremely careful going here, but honestly Rodney was such a great person to work with I decided to give 2 stars instead of 1. With a place that services this many vehicles, they should definitely be more careful will who they hire to clean after the fact